FEILO SYLVANIA is recalling its popular Sylbatten LED linear light fittings over fears that it may cause electric shock.
The company says that in exceptional circumstances, the products may present a risk of the internal wiring overheating, potentially leading to exposure of live conductors.
The Sylbatten luminaires affected by the recall are those manufactured between 7 March 2017 and 1 June 2017. They are through-wired three-core TP3 versions. They are non-dimmable and range in lumen packages ranging from 1000 lm to 8000 lm.
The company says that products already installed in buildings can remain on site. However, it will arrange for qualified and trained contractors to visit installations and rework the products in situ.
The LED batten range was introduced to replace traditional T8 battens in 600mm, 1200mm and 1500mm lengths.
SylBattens are traditionally installed in large industrial areas such as corridors, warehouses, back of house areas or general purpose spaces. The high performance version delivers up to 8,348lm in a colour temperature of 4000K.
Those who believe they may have affected Sylbatten fittings should contact the company’s special recall team on firstname.lastname@example.org or by telephone on 0800 440 2478.
In a statement to Lux, Feilo Sylvania Europe said that, in accordance with its own recall procedure, it is currently conducting an after sale corrective action on the Sylvania Syl Batten LED fixtures. The company has already contacted all of its customers and is implementing this recall in accordance with the applicable laws.
It said the luminaires required the action due to their ‘non compliance of the through wiring with the safety standard applicable to luminaires EN60598-1 Luminaires – Part 1 : General requirements and tests’.
‘Although there have been no reported complaints or product incidents to date, a risk of fire and electric shock has been identified only under exceptional fault conditions.
‘Customers who have purchased these products but have not yet installed them, have been instructed to set them aside so that they can be collected by our company.
‘Considering that the risk of fire or electric shock would only occur under exceptional fault conditions, we can confirm that the products that are already installed can remain on site.
‘However, as a precautionary measure, Feilo Sylvania is arranging for its qualified and trained contractors to re-work the products on site as soon as possible.
‘As a responsible company, the quality and safety of our products remain our greatest concern’.